Welcome to State of Mind

 

State of Mind is the simplest employee micro-sentiment capture platform designed for the distributed workforce. This service is provided by GOWIF Technologies Pvt. Ltd (“GOWIF,” “We,” “Us,” or “Our”).

This Privacy Policy (“Policy”) applies to all services offered by GOWIF when you use the State of Mind website (“Site”) or mobile application (“App”).

“You” or “Your” refers to the individual whose personal data is processed. “Customer” or “Company” refers to the organization that has contracted with GOWIF to provide you access to our services, typically your employer or a specific business unit within your organization.

 

Purpose of This Policy

 

We are committed to protecting your privacy. This Policy explains:

• What information we collect
• How we use, store, and protect your data
• Your rights and choices regarding your information

 

By using the State of Mind Web App or Site, you consent to the collection, storage, transfer, and processing of your information as outlined in this document. GOWIF may update this Policy periodically, and we recommend reviewing it from time to time.

 

What Information We Collect

 

When you use our services, we collect information that may directly or indirectly identify you. This includes:

1. Personal Information You Provide:

• Name, company name, and contact details (such as email) when you register or contact us.
• Communication records, including emails exchanged with us.
• Social media interactions when you engage with us on platforms like LinkedIn, Facebook, or Twitter.

 

2. Device & Usage Data:

• Information about your device (operating system, browser type) to optimize platform performance.
• Website and app interaction data, including how you navigate and use features.

 

3. Employee Sentiment & Feedback Data:

• When you engage with the State of Mind app, we process your responses and interactions to generate aggregated sentiment insights for your organization.
• If your employer uses custom pulse surveys, we store the questions and responses for analysis.
• Conversations within the app remain confidential.

 

4. Enterprise-Provided Data:

• Your employer may share demographic details such as name, role, email, reporting structure, and other relevant organizational details.
• Some organizations may provide additional demographic attributes to enhance sentiment analysis.

 

5. Optional Voice Feature:

• If you choose to use the voice-enabled feature, the app may request microphone access.
• Voice data is only processed when you actively use the feature and is not stored when the app is inactive.

 

How We Use Your Information

 

We use the collected information to:

1. Provide and Improve Our Services

• Configure and personalize the app for users.
• Generate analytical insights to help organizations understand employee sentiment.
• Enhance product features and user experience.

 

2. Communication & Support

• Respond to inquiries, feedback, and support requests.
• Facilitate onboarding and credential verification.
• Prevent fraudulent activity and ensure account security.

 

3. Data Protection & Security

• We implement strict security measures to safeguard collected data.
• Information is not shared with third parties unless explicitly required as part of a signed agreement with your employer.

 

4. Cookies & Website Analytics

• We use cookies to enhance user experience, analyze website traffic, and optimize performance.
• You may choose to disable cookies in your browser settings, but this may limit website functionality.
• We track aggregate visitor data, including site traffic patterns, peak visit times, and geographical trends.

 

5. Compliance & Employer Agreements

• Since State of Mind is a B2B product, data processing is governed by agreements with your employer.
• If you wish to modify or delete specific data, please contact your employer directly.

 

6. Aggregate & Anonymized Insights

• We may analyze aggregated, anonymized data to improve our services, identify trends, and refine our platform’s effectiveness.

 

Your Privacy & Control

 

• Data Security: Your company’s data protection policies govern data handling within the platform.
• Your Choices: If you have concerns about your data, you can adjust your preferences or contact your employer for further clarification.

 

Policy Updates

 

This Privacy Policy may be updated periodically. Significant changes will be communicated through appropriate channels.

For any questions regarding this Privacy Policy, please contact us at [email protected]